Insurance Tech
Most insurance apps are not insurers — they're regulated intermediaries, and IRDAI has strong views on what intermediaries can show, compare, and earn.
Why this is on a data and AI site: insurance apps handle health, income and family details, which are personal data under the DPDP Act. The DPDP Act does not treat health data as a special category, but IRDAI rules add their own data duties on top.
An insurance app is rarely the insurer itself. In most cases it is a regulated intermediary — a broker, aggregator, or corporate agent. It sits between the customer and the actual insurance company.
Because it is an intermediary, IRDAI rules apply to it directly. These rules cover four things:
- What products the app can display.
- How it is allowed to compare products.
- What commissions are permitted.
- How it must handle the health and financial data customers share to get a quote.
Am I a Data Fiduciary?
Insurance apps handle sensitive health and financial data — run the self-check to line up your DPDP baseline before mapping IRDAI-specific duties.
Run it nowThat framing changes how you should design the app. These parts are not free choices:
- The comparison table.
- The recommendation logic.
- The disclosure of commissions.
- The treatment of health information.
IRDAI's intermediary regime governs all four. Get them wrong and you have a compliance problem, not a UX one.
This page summarises finance and fintech expectations for orientation. For binding rulings on your product, consult qualified counsel and the primary source below.
Consolidated text on India Code. Amendment currency not individually checked.